ePrivacy and GPDR Cookie Consent by Cookie Consent What to do when your builder goes bust

What to do when your builder goes bust

3 min read
Oct '25 • by Heather

Quick summary

If your builder goes bust after you paid upfront, getting your money back is tough since you're an unsecure creditor and might only recover a fraction through the insolvency process. If you paid by credit card for amounts between £100 and £30,000, you could claim under Section 75. For payments made via staged plans, hiring another contractor is possible if you have the right paperwork.

One of the worst situations for a homeowner to face is the news that their builder has filed for bankruptcy.

If you’ve been caught in this unfortunate situation, you might be wondering what your options are. For those with the proper insurance in place or a favourable payment plan, the consequences of this can be minimised. However, if you’ve been caught out unprotected, it can be a challenge to mitigate the fallout.

Here’s everything you need to know in regards to builders and insolvency.

Can I get the money I paid upfront back?

If you have paid a large lump sum to your builder upfront, it can be a challenge to get this investment back. This is why many in the industry advise paying for builders in increments and to be cautious about substantial deposits.

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